The same view, but different viewpoints
The same but different
How can two people look at the same thing and yet see something so different?
Maybe it has to do with that phrase, “Perception begets reality.” Perhaps it’s how we were raised, you know, what we were taught. It could be a right brain/left brain thing. It’s like looking at clouds and saying what you see. You are looking at the same clouds as the people you are with, yet the answers to “what do you see?” vary greatly.
It’s the same with hearing. Yes, you heard me right. I might say the same thing to two different people, at the same time, and yet I get two completely different responses! Does one of them have hearing difficulty – or maybe listening difficulty? Could be. It may also be that a particular tone of voice was used that brought up a memory or a reaction. The simple comment, “Would you sit down?” can be heard as “WOULD YOU SIT DOWN!” even if it wasn’t shouted.
Each person is unique. Each person has a past history of communication, whether it is audio, visual, or tactile. Is it possible that what you are showing, or saying, is not what is being picked up by the person intended to receive the message? One thing I learned, which has always stuck with me, is whether it is real or perceived, it is real to the person who believes it.
In business, as well as in your personal life, you should be careful to be clear with your communication. There are a couple things that can help this along
- Speak calmly
- Speak clearly
- Make eye contact
- Be specific
- Ask if they have any questions
- Be aware of your body language
Watch for the reaction of the person you are speaking with. If they walk off in a huff, and you didn’t think you said anything that would elicit that response, check with them to see where the communication breakdown was. Try to leave any interaction on a pleasant note.
And on that note (grin) I will sign off for this week. Have a wonderful weekend!
*Pam Horton is a Certified Stress Management Coach, in the Raleigh area.*
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